We offer free delivery to our customers within the specified delivery zones.
Orders are processed and shipped from our warehouse within 1-2 business days after the order is placed and payment is confirmed.
Deliveries are made during business hours, Monday through Friday.
Delivery Zones
Valley Wholesale provides delivery services to gas station convenience stores and liquor stores within our established delivery zones.
There are no additional fees for deliveries outside the specified zones.
Minimum Order Requirements
A minimum order value of $300 is required to qualify for free delivery.
Orders that do not meet the $300 minimum order value will be subject to a $10 delivery fee.
Delivery Schedule
Orders will be delivered within 1-3 business days after the order is placed, unless there are holidays or unforeseen circumstances.
Customers will be notified of their delivery date and approximate delivery time window.
If you require a specific delivery date or time, please inform us when placing your order, and we will do our best to accommodate your request.
Order Changes & Cancellations
Orders can be modified or canceled without penalty if changes are requested before the order is processed.
Once an order is processed and out for delivery, changes or cancellations may incur additional fees.
Delivery Confirmation
Upon delivery, a signature is required to confirm receipt of goods.
Customers are encouraged to inspect their delivery upon arrival. Any discrepancies or damages should be reported to our customer service team within 24 hours.
Returns and Damages
Claims for returns or damages must be made within 24 hours of receiving the order.
If any mistake or damage is found within this period, Valley Wholesale will accept the return and take the necessary corrective action.
Special Delivery Instructions
If your location has special delivery requirements (e.g., specific entry points, loading docks, etc.), please provide these details when placing your order.
We will do our best to accommodate all special requests within the confines of our delivery policies.
Contact Information
For any questions or concerns regarding your delivery, please contact Valley Wholesale customer service at support@shopvalleywholesale.com